Compliance. Customer will (a) ensure that Customer and its End Users’ use of the Services complies with this Agreement, (b) use commercially reasonable efforts to prevent and terminate any unauthorized use of, or access to, the Services, and (c) promptly notify Extravaganza Business Services of any unauthorized use of, or access to, the Services, Account, or Customer’s password of which Customer becomes aware. Extravaganza Business Services reserves the right to investigate any potential violation of the Acceptable Use Policy for the Service by Customer, which may include reviewing Customer Applications, Customer Data, or Projects.

Privacy. Customer is responsible for any consents and notices required to permit (a) Customer’s use and receipt of the Services and (b) Extravaganza Business Services’s accessing, storing, and processing of data provided by Customer (including Customer Data, if applicable) under this Agreement.

Restrictions. Customer will not, and will not allow End Users to, (a) copy, modify, or create a derivative work of the Services; (b) reverse engineer, decompile, translate, disassemble, or otherwise attempt to extract any or all of the source code of, the Services (except to the extent such restriction is expressly prohibited by applicable law); (c) sell, resell, sublicense, transfer, or distribute any or all of the Services; or (d) access or use the Services (i) for High Risk Activities; (ii) in violation of the Acceptable Use Policy for Service; (iii) in a manner intended to avoid incurring Fees (including creating multiple Customer Applications, Accounts, or Projects to simulate or act as a single Customer Application, Account, or Project (respectively)) or to circumvent Service-specific usage limits or quotas; (iv) to engage in cryptocurrency mining without Extravaganza Business Services’s prior written approval; (v) to operate or enable any telecommunications service or in connection with any Customer Application that allows End Users to place calls or to receive calls from any public switched telephone network, unless otherwise described in the Service Specific Terms; (vi) to place or receive emergency service calls via the Extravaganza Business Services Cloud Services, unless stated otherwise in the Service Specific Terms; (vii) for materials or activities that are subject to the International Traffic in Arms Regulations (ITAR) maintained by the United States Department of State; (viii) in a manner that breaches, or causes the breach of, Export Control Laws; or (ix) to transmit, store, or process health information subject to United States HIPAA regulations except as permitted by an executed HIPAA BAA.

Documentation. Extravaganza Business Services may provide Documentation for Customer’s use of the Services.

Copyright. Extravaganza Business Services responds to notices of alleged copyright infringement and terminates the Accounts of repeat infringers in appropriate circumstances as required to maintain safe harbor for online service providers under the U.S. Digital Millennium Copyright Act.

Third-Party Content Enforcement (or Extravaganza Business Services Cloud Services). If Customer’s primary use of the Extravaganza Business Services Cloud Services is to host third-party content or facilitate the sale of goods or services between third parties on its platform, Customer will take the following steps to enforce compliance with the Acceptable Use Policy for Services: (a) publish policies defining what content is prohibited on its platform (e.g., illegal content); (b) maintain a publicly accessible method (e.g., webform or email alias) to receive notices of violation of that policy (in addition to a monitored communications channel for Extravaganza Business Services); and (c) promptly review and address any such notices, and remove content where appropriate.

Additional Terms for Extravaganza Business Services Cloud Services. The following terms apply only to Extravaganza Business Services Cloud Services:

• Additional Products and Third-Party Offerings. Optional Additional Products and Third-Party Offerings may be available for use in conjunction with the Services, and may be enabled or disabled through the Cloud Management console. Any use of Additional Products is subject to the Additional Product Terms, which are incorporated by reference into the Agreement and which may be updated by Extravaganza Business Services from time to time. Any use of Third-Party Offerings is subject to separate terms and policies with the relevant service provider.
• Administration of Extravaganza Business Services Cloud Services. Customer may specify through the Cloud Management console one or more Administrators who will have the right to access Admin Accounts. Customer is responsible for (i) maintaining the confidentiality and security of the End User Accounts and associated passwords and (ii) any use of the End User Accounts. Customer agrees that Extravaganza Business Services’s responsibilities do not extend to the internal management or administration of the Extravaganza Business Services Cloud Services for Customer or any End Users.
• Abuse Monitoring. Customer is solely responsible for monitoring, responding to, and otherwise processing emails sent to the “abuse” and “postmaster” aliases for Customer Domain Names, but Extravaganza Business Services may monitor emails sent to these aliases to allow Extravaganza Business Services to identify Extravaganza Business Services Cloud Services abuse.
• Requesting Additional End User Accounts During Order Term. Customer may purchase additional End User Accounts during an Order Term by means of an additional Order Form or Reseller Order or by ordering via the Cloud Management console. Such additional End User Accounts will have a pro-rated term ending on the last day of the applicable Order Term.