Storage Agreement – Extravaganza Business Services

Update: November 21, 2025

Specific Terms of Service

Extravaganza Business Services Storage Agreement

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These Specific Terms of Service are incorporated into the agreement under which Extravaganza Business Services has agreed to provide Extravaganza Business Services Cloud Services to Customer (the “Agreement”). If the Agreement authorized you to resell or supply Extravaganza Business Services Cloud Services under an Extravaganza Business Services partner or reseller program, then except for in the section entitled “Partner-Specific Terms”, all references to Customer in the Specific Terms of Service refers to you (“Partner” or “Reseller”, as used in this Agreement), and all references to Customer Data in the Specific Terms of Service mean Partner Data. If you are accessing the Services as a customer of unaffiliated Extravaganza Business Services reseller, then Resold Customers Section of the General Service Terms applies to you. Capitalized terms used but not defined in this Specific Terms of Service have the meaning given to them in the Agreement.

General Service Terms

Privacy Policy has the meaning given in the Agreement or, if no such meaning is given, means the then-current terms describing data processing and security obligations with respect to Customer Data at Privacy Policy.

Documentation means the then-current Service and / or Software documentation published for a specific service.

Scope of Use means any limits on installation or usage of Services or Software described at Cloud Management console, Documentation, order form, or otherwise presented by Extravaganza Business Services.

Data Location means that, the Customer may select specific location where data is stored, and Extravaganza Business Services will store Customer Data for that Service at rest only within the selected location e.g Cloud, Hybrid. Extravaganza Business Services may replicate the Customer Data within any other location in the same country the original data is stored for backup, reliability, debugging, support, maintenance, or security purposes. The Services do not limit the locations from which Customer or Customer End Users may access Customer Data or to which they may move Customer Data. For clarity, Customer Data does not include resource identifiers, attributes, or other data labels.

Agreement Effective Date means the date on which Customer/Partner accepted, or the parties otherwise agreed to, this Agreement.

Additional Security Controls means security resources, features, functionality, and controls the Customer/Partner may use at its option and as it determines, including the Management Console, encryption, logging and monitoring, identity and access management, security scanning, and firewalls.

Applicable Privacy Law. means, as applicable to the processing o Customer/Partner Personal Data, any national, federal, European Union, state, provincial or other privacy, data security, or data protection law or regulation.

Data Incident means a breach of Extravaganza Business Services’s security leading to the accidental or unlawful descrution, loss, alteration, unauthorized disclosure of, or access to, Customer/Partner Data on systems managed by or otherwise controlled by Extravaganza Business Services.

Security Report has the meaning of an internal Extravaganza Business Services audit report.

Subprocessor means a third party authorized as another processor under the Agreement to process Customer/Partner Data in order to provide parts of the Services.

Term means the period from the Agreement Effective Date until the end of Extravaganza Business Services’s provision of the Service, including, if applicable, any period during which provision of the Storage Service may be suspended and any post-termination period during which Extravaganza Business Services may continue providing the Storage Service for transitional purposes.

Data Security

Extravaganza Business Services Security Measures. Extravaganza Business Services will implement and maintain technical, organizational, and physical measures to protect Customer/Partner Data against accidental or unlawful destruction, loss, alternation, unauthorized disclosure or access. The Security Measures include measures to encrypt Customer/Partner Data:

To help ensure ongoing confidentiality, integrity, availability and resilience of Extravaganza Business Services’s systems and services.
To help restore timely access to Customer/Partner Data following an incident.
For regular testing of effectiveness.

Extravaganza Business Services may update Security Measures from time to time provided that such updates do not result in a material reduction of the security of the Services.

Access and Compliance. Extravaganza Business Services will:

Authorize its employees, contractors and Subprocessors to access Customer/Partner Data only as strictly necessary to comply with instructions.
Take appropriate steps to ensure compliance with the Security Measures by its employees, contractors and Subprocessors to the extent applicable to their scope of performance.
Ensure that all persons authorized to process Customer/Partner Data under an obligation of confidentiality.

Additional Security Controls. Extravaganza Business Services will make Additional Security Controls available to:

Allow Customer/Partner to take steps to secure Customer/Partner Data.
Provide Customer/Partner with information about securing, accessing and using Customer/Partner Data.

Data Incident Notification. Extravaganza Business Services will notify Customer/Partner promptly and without undue delay after becoming aware of a Data Incident, and promptly take reasonable steps to minimize harm and secure Customer/Partner Data.

Details of Data Incident. Extravaganza Business Services’s notification of a Data Incident will describe:

The nature of the Data Incident including the Customer/Partner resources impacted.
The measures Extravaganza Business Services has taken, or plans to take to address the Data Incident and mitigate its potential risk.
The measures, if any, Extravaganza Business Services recommends that Customer/Partner take to address the Data Incident.
Details of a contact point where more information can be obtained.

If it is not possible to provide all such information at the same time, Extravaganza Business Services’s initial notification will contain the information then available and further information will be provided without undue delay as it becomes available.

No Assessment of Customer/Partner Data by Extravaganza Business Services. Extravaganza Business Services has no obligation to assess Customer/Partner Data in order to identify information subject to any specific legal requirements.

No Acknowledgement of Fault by Extravaganza Business Services. Extravaganza Business Services’s notification of or response to a Data Incident will not be construed as an acknowledgement by Extravaganza Business Services of any fault or liability with respect to the Data Incident.

Customer/Partner Responsibilities

Customer/Partner use of Extravaganza Business Services Cloud Services must comply with Terms and Conditions and these Terms. Content in the Services may be protected by others’ intellectual property rights. Customer/Partner is obliged to not copy, upload, download, or share content unless has the right to do so.

Extravaganza Business Services may review Customer/Partner conduct and content for compliance with these Terms and Terms and Conditions. Extravaganza Business Services is not responsible for the content people post and share via the Extravaganza Business Services Cloud Services.

Customer/Partner is obliged to help Extravaganza Business Services keeps its data protected, and safeguard password to the Services, and keep account information current, and to not share account credentials or give other access to Customer/Partner account.

Customer/Partner is obliged to use Extravaganza Business Services Storage Service only as permitted by applicable law, including export control laws and regulations. To use Extravaganza Business Services Storage Service Customer/Partner must be at least 13 if reside in the United States, and 16 if reside anywhere else. If the law where Customer/Partner resides required that Customer/Partner must be older in order for Extravaganza Business Services to lawfully provide the Storage Service to Customer/Partner without parental consent (including use of Customer personal data), then Customer/Partner must be that older age.

Customer/Partner Security Responsibilities and Assessment

Customer/Partner’s Security Responsibility. Customer/Partner is responsible for its and its Customers’ use of the Services and its and their storage of any copies of Customer/Partner Data outside Extravaganza Business Services, or Extravaganza Business Services’s Subprocessors’ systems, including:

Using the Services and Additional Security Controls to ensure a level of security appropriate to the risk to Customer/Partner Data.
Securing the account authentication credentials, systems and devices Partner and its Customers use to access the Services.
Backing up its Customer/Partner Data as appropriate.

Customer/Partner’s Security Assessment. Customer/Partner agrees that the Services, Security Measures, Additional Security Control, provide a level of security appropriate to the risk to Customer/Partner Data (taking into account the state of the art, the costs of implementationa and the nature, scope, context and purposes of the processing of Customer/Partner Data as well the risks to individuals).

Reviews and Audits of Compliance

Reviews of Security Documentation. To demonstrate compliance by Extravaganza Business Services with its obligations under this Agreement, Extravaganza Business Services will make the Security Documentation available for review by Customer/Partner and, if Customer/Partner is a processor, allow Partner to request access to the Security Reports for the relevant Customer and third-party controller in accordance with section Additional Business Terms of Reviews and Audits.

Customer/Partner Audit Rights.

Customer/Partner Audit. Extravaganza Business Services will, if required under Applicable Privacy Law, allow Customer/Partner or an independent auditor appointed by Customer/Partner to conduct audits (including inspections) to verify Extravaganza Business Services’s compliance with its obligations under this Agreement. During an audit, Extravaganza Business Services will reasonably cooperate with Customer/Partner or its auditor as described in Reviews of Security Documentation.
Customer/Partner Independent Review. Customer/Partner may conduct an audit to verify Extravaganza Business Services’s compliance with this obligations under this Agreement by reviewing the Security Documentation (which reflects the outcome of audits conducted by Extravaganza Business Services’ internal Auditor).

Additional Business Terms for Reviews and Audits.

Customer/Partner must contact Extravaganza Business Services’s to request: (i) access to Security Reports for a third-party controller under Section Reviews of Security Documentation, or (ii) an audit under Section Customer/Partner Audit.
Following a Customer/Partner request, Extravaganza Business Services and Customer/Partner will discuss and agree in advance on: (i) security and confidentiality controls applicable to any access to the Security Reports by a third-party controller under Section Reviews of Security Documentation), and (ii) the reasonable start date, scope and duration of and security any confidentiality controls applicable to any audit under Section Customer/Partner Audit.
Extravaganza Business Services may charge a fee (based on Extravaganza Business Services’s reasonable costs) for any audit. Extravaganza Business Services will provide Customer/Partner with further details of any applicable fee, and the basis of its calculation, in advance of any such audit. Customer/Partner will be responsible for any fees charged by any auditor appointed by Customer/Partner to execute any such audit.
Extravaganza Business Services may object in writing to any auditor appointed by Customer/Partner to conduct any audit if the auditor is, in Extravaganza Business Services’s reasonable opinion, not suitably qualified or independent, a competitor of Extravaganza Business Services, or otherwise manifestly unsuitable. Any such objection by Extravaganza Business Services will require Customer/Partner to appoint another auditor or conduct the audit itself.

Impact Assessments and Consultations

Extravaganza Business Services will (taking into account the nature of the processing and the information available to Extravaganza Business Services) assist Customer/Partner in ensuring compliance with its (or, where Customer/Partner is a processor, the third-party controller’s) obligations relating to data protection assessments, risk assessments, prior regulatory consultations or equivalent procedures under Applicable Privacy Law, by:

Making Additional Security Controls available in accordance with Section Additional Security Controls and the Security Documentation available in accordance with Section Reviews of Security Documentation.
Providing the information contained in the Agreement (including this Agreement).
If two above bullet point are insufficient for Customer/Partner (or the third-party controller) to comply with such obligations, upon Customer/Partner’s request, providing Customer/Partner with additional reasonable cooperation and assistance.

Data Ownership

Files, content, messages, contacts, connected to services, and other data (“Customer Stuff”) are the Customer property. These Terms don’t give Extravaganza Business Services any rights to Customer Stuff except for the limited rights that enable Extravaganza Business Services to offer the Storage Service.

Customer may need to register for an account to access the Extravaganza Business Services Cloud Storage Service, and Extravaganza Business Services will create an account for Customer, to Customer be able to interact with the Storage Service.

Extravaganza Business Services provide Customer with features made available by Extravaganza Business Services Cloud Service. To provide these and other features, Extravaganza Business Services accesses, stores, and scans Customer Stuff. Customer gives Extravaganza Business Services permission to do those things, and this permission extends to Extravaganza Business Services affiliated ant trusted third parties Extravaganza Business Services work with.

Data deletion

Deletion by Customer/Partner. Extravaganza Business Services will enable Customer to delete Customer Data during the Term in a manner consistent with the functionality of the Extravaganza Business Services Cloud Services. If Customer uses the Services to delete any Customer Data during the Term ant the Customer Data cannot be recovered by Customer, this use will constitute an instruction to Extravaganza Business Services to delete the relevant Customer Data from Extravaganza Business Services’s systems. Extravaganza Business Services will comply with the instruction as soon as reasonably practicable and within a maximum period of 180 days, unless European Law requires storage, where European Data Protection Law applies, or applicable law requires storage, where any other Applicable Privacy Law applies.

Return on Deletion When Term Ends. If Customer/Partner wishes to retain any Customer/partner Data after the end of the Term, it may instruct Extravaganza Business Services to return that data during the Term. Customer/Partner instructs Extravaganza Business Services to delete all remaining Customer/Partner Data (including existing copies) from Extravaganza Business Services’s systems at the end of the Term. After a recovery period of up to 30 days from that date, Extravaganza Business Services will comply with this instruction as soon as reasonably practicable and within a maximum period of 180 days, unless European Law requires storage, where European Data Protection Law applies, or applicable law requires storage, where any other Applicable Privacy Law applies.

Electronic Signatures

By using a part of the Extravaganza Business Services Cloud Services that facilitates electronic signatures, Customer/Partner agree to do business electronically and to use electronic records and signatures. There may be laws where Customer/Partner resides governing that types of documents and transactions are appropriate for such signatures. It is Customer/Partner responsibility to ensure that the electronic signature functionality provided by the Extravaganza Business Services Cloud Services is appropriate for Customer/Partner’s scenario.

Generated data, Templates and Forms

Extravaganza Business Services Cloud Services may include sample templates and forms and generate electronic data as a service execution result. Customer/Partner acknowledges that Extravaganza Business Services is not providing Customer/Partner with legal advice or acting as Customer/Partner’s attorney or agent, and Customer/Partner assume full responsibility for any outcomes or costs associated with Customer/Partner’s use of Extravaganza Business Services Cloud Services.

Customer/Partner hereby acknowledge that Extravaganza Business Services is not a party to any agreement that Customer/Partner enter into as a result of the use of any document or generated electronic data that Customer/Partner create or use through Extravaganza Business Services Cloud Services. Use of the Extravaganza Business Services Cloud Services and any document does not constitute an attorney-client relationship, join venture or partnership between Extravaganza Business Services and any user or third party. Communication between Customer/Partner and Extravaganza Business Services are governed by these Terms and Privacy Policy but are not protected by the attorney-client privilege or as work product.

Discontinuation of Storage Service

Extravaganza Business Services may decide to discontinue the Storage Service in response to exceptional unforeseen circumstances, events beyond Extravaganza Business Services’s control (for example a natural disaster, fire, or explosion), or to comply with a legal requirement. If Extravaganza Business Services does so, Extravaganza Business Services will give Customer/Partner reasonable prior notice so that Customer/Partner can export Customer Stuff from Extravaganza Business Services systems (Extravaganza Business Services will give Customer/Partner no less than 30 days’ notice where possible under the circumstances). If Extravaganza Business Services discontinue the Storage Service in this way before the end of any fixed or minimum term Customer/Partner has paid for, Extravaganza Business Services will refund the portion of the fees Customer/Partner has pre-paid but hasn’t received Storage Service for.

Storage Service "AS IS"

Extravaganza Business Services strive to provide great Services, but there are certain things that can’t guarantee. To the fullest extent permitted by law, Extravaganza Business Services and its affiliates, suppliers and distributors make no warranties, either express or implied, about the Storage Service. The Storage Service is provided “AS IS”. Extravaganza Business Services also disclaim any warranties of merchantability, fitness for a particular purpose, and non-infringement (if not stated otherwise in a dedicated agreement).

Some places don’t allow the disclaimers in this paragraph, so they may not apply to Customer. For example, these disclaimers do not override the legal protections, including statutory warranties, granted to consumers by EU law.

Changes to Specific Terms of Service

Extravaganza Business Services may update this Specific Terms of Service from time to time. When Extravaganza Business Services does, Extravaganza Business Services will publish an updated version and effective date on this page, unless another type of notice is required by applicable law. By continuing to use Extravaganza Business Services websites, products and services after a revision takes effect, it is considered that users have read and understand the changes.

Previous versions of the Specific Terms of Service are available Storage Agreement previous versions.

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